Last update: May 6, 2020

The privacy of the data you provide on our website or through any of our service and support channels is very important to us. Therefore, we present this Privacy Policy, which we have designed for you, where you will find how your data is collected, used, disclosed, transferred, stored, and deleted.

Collection of your personal data:

Personal data refers to information that allows you to be identified as a natural or legal person and enables us to establish contact with you. Therefore, by accessing the services of Meka Investigación y Tecnología SAS -Meka-, or contacting us through our different channels, you may be required to provide us with your personal identification and contact data, which are processed and shared among our service lines (Meka Lab, Meka Legaltech) and with our allies and collaborators, which you can learn about here.

You may choose not to provide the data requested by Meka; however, not doing so may prevent you from accessing some of our services such as purchases, training courses, and others. The personal data that Meka will request from you and that will allow you to access all our services are:

• Full name.
• Type and number of identification.
• Date of birth.
• Contact phone numbers.
• Contact email.
• Social networks (when you share content).
• Commercial data (exclusively in payment gateways when you purchase our products through our website or phone lines).

Use or processing of your personal data:

With your consent, we may process your personal data for the purposes described in this Policy. This not only allows us to comply with Colombian legal mandates but also urges us to comply with the terms of service, fulfill contracts in which you are or will be part, protect your interests, Meka’s interests, and those of third parties to whom the information may need to be provided (e.g., judicial authorities).

With the data you provide, we may keep you informed of our services, offers, updates, events, and courses. However, if you do not wish to receive any information or if you do not want to be on our distribution list, you can request the removal of your data from Meka’s databases at any time.

Additionally, your data helps us create, develop, and improve our service offerings, prevent online fraud (when strictly necessary), and verify your age to ensure you can access our online shopping services and other offers that are exclusive to adults.

We may also use your contact details to send you updates on this Privacy Policy, the Purchase Policy, or inform you about changes to our service terms. As long as you are a Meka customer, you will not be able to opt-out from receiving this information.

Your data will be used and analyzed internally to improve our products and services.

Finally, if you participate in our events, contests, or promotions, your data may be used for their administration.

Cookies:

Meka’s websites and any of its associated service lines, email messages, interactive applications, and ads may use cookies to improve the operation of our website and provide a better browsing experience, personalize our service, and make it more user-friendly for you.

As with most websites, information collection is automatic and stored in log files. This information includes data about your visit, among other things, which may be used for marketing services at Meka and any of our service lines.

Disclosure of personal data:

Occasionally, Meka and any of its service lines may provide certain personal information to third parties, such as our collaborators and allies (which you can learn about here), to provide or improve our products and services. When this occurs, we encourage those third parties to manage the information in accordance with applicable laws. It is important to note that Meka does not sell personal information to individuals or legal entities unrelated to the services we offer or those who do not participate in the events in which you are involved.

Your personal data may also be shared with specific service providers, such as companies managing payment gateways, fulfilling customer orders, delivering products, assisting in customer service through various channels, evaluating interest in our services, and conducting satisfaction surveys. All of them are obligated to protect your information, regardless of their global location.

On the other hand, if Meka is required by judicial or public authorities to share your personal information, we will comply with the legal request. Likewise, in the event of a reorganization, merger, or sale, we may transfer the information in full to the appropriate party.

Protection of your personal information:

One of Meka’s main commitments is the security of your information. Therefore, while storing and safeguarding your data, we ensure its protection to guarantee security.

However, information you reveal in our forums, chat rooms, tournaments, events, courses, or social media will be visible to other users, so you are responsible for the information you share in these spaces.

Integrity, retention, rectification, and updating of your personal information:

To maintain your personal information complete and up-to-date, Meka will retain it for the period necessary to fulfill the purposes described in this Privacy Policy.

You may request the rectification or update of your personal data at any time through any of our service channels, and we will make the correction or update in our records within a maximum of 72 hours from the submission of your request.

Deletion of your personal data:

If you no longer wish to be a Meka customer and want your personal information removed from our records, you may request it at any time through any of our service channels, and we will ensure the deletion in our records within a maximum of 72 hours from the submission of your request.

For minors:

Meka’s services are exclusive to adults, so we will validate the date of birth entered on our website or provided through any of our service channels to ensure the user is not a minor. Minors are not authorized to interact without supervision, authorization, and accompaniment of their legal representatives in our forums, events, payment gateways, tournaments, or other interactions with Meka’s services and products.

If we determine that we have collected information from a minor without meeting the outlined requirements, immediate measures will be taken to delete their data as soon as possible. If this behavior is repeated by the same minor, the appropriate authorities will be notified.

If you have any questions regarding our Privacy Policy, please contact us at Lab@meka.ai.

Meka may update the Privacy Policy periodically, and when this happens, we will post a notice on our website with the update or contact you according to the previously stated terms.